Pricing plans
Free - $0/month, 200 min/month, 1 WorkflowLite - $8/month, 500 min/month, 3 workflowsPlus - $15/month, 1,500 min/month, unlimited workflows
Feature comparison
Core features - Every plan gets real-time transcription, multiple languages, AI summaries, speaker identification, and search & organization. Export options depend on your plan. Workflow automation - Free gets 1 workflow, Lite gets 3, Plus/Team/Enterprise get unlimited. Advanced integrations and API access come with higher plans. Team features - Individual plans are just for you, Team plans include unlimited members, Enterprise includes everything. Shared workspaces and admin controls start with Team plans.Usage tracking
What counts toward your limit - The actual time spent processing audio from start to stop (pauses don’t count). Higher quality settings don’t use more minutes. How monthly limits work - Your usage resets every billing cycle, unused minutes don’t carry over. What happens when you hit your limit depends on your plan. Keeping track - Your dashboard shows current and past usage, team breakdowns, and when you’re most active. You can set alerts at 75%, 90%, and 100% usage. Using your minutes wisely - Stop recordings when you’re done, use templates to save time, archive old meetings, and check your usage regularly.Subscription management
When to upgrade - You’re hitting your limits, need more workflows, your team is growing, or you want advanced features. How upgrades work - You get immediate access and we’ll prorate your billing, your usage carries over, and moving your team is seamless. Downgrading - Keep in mind you’ll lose features and have lower usage limits. Changes usually happen at the end of your billing cycle. How billing works - We auto-bill on your anniversary date, you can use multiple payment methods, set up separate billing contacts, and get PDF invoices.Team & enterprise
Team plans (unlimited members) - 3,000 shared minutes per month, shared workspaces, team analytics, member management, and consolidated billing. Enterprise solutions - Unlimited users, custom usage levels, better AI models, dedicated infrastructure, a dedicated account manager, and priority support. Security - SSO integration, enhanced encryption, compliance certifications (SOC 2, ISO 27001), and control over where your data lives. Getting started - Guided team setup, enterprise specialists to help you, custom configuration, pilot programs, and change management support.FAQ
What happens if I exceed monthly minutes?
What happens if I exceed monthly minutes?
Recording stops at limit.
Can I change my plan mid-cycle?
Can I change my plan mid-cycle?
Upgrades: Happen right away with prorated billing.Downgrades: Usually take effect at the end of your billing cycle. Contact support if it’s urgent.
How does team billing work?
How does team billing work?
You get one bill for the whole team, everyone shares the usage pool, member
changes are prorated, and admins can see individual usage.
What payment methods do you accept?
What payment methods do you accept?
Individual: All major credit cards.Team & Enterprise: Credit cards are the main payment method we support.
How do I cancel?
How do I cancel?
You can cancel yourself through settings, your account stays active until the
end of your billing cycle, we keep your data for 30 days, and reactivating is
easy.
Can I generate invoices directly?
Can I generate invoices directly?
Yes, you can. Go to Settings > Billing > Customer Portal to access invoice
generation and management.
Are mid-cycle refunds available?
Are mid-cycle refunds available?
No, refunds are not available for subscription payments.
Support
Self-service - Account dashboard, knowledge base, community forums. Direct support - Email (all paid plans), priority support (Team/Enterprise), phone (Enterprise only). Response times - Free (community), Lite/Plus (48h), Team (24h), Enterprise (4h priority).What’s next
- Team collaboration to maximize shared usage
- Workflow automation for automation value
- Tool integrations to maximize ROI