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Caret’s Knowledge Base is a dynamic repository of your team’s best insights, reference calls, and documentation that surfaces exactly when you need it.

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Knowledge Formats

Organize information for quick consumption during active conversations.

Verified Answers

Q&A cards extracted from top-performing transcripts. Share the best way to explain complex topics.

Cue Cards

Context-aware suggestions that trigger automatically when specific keywords or topics are mentioned.

Reference Calls

A searchable index of previous meetings. Find how specific topics were handled in the past.

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Adding Content

Keep your shared memory up to date by pulling from various sources.
Add text directly, index URLs, or upload PDFs. Caret makes everything searchable via natural language.

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Using During Calls

Caret makes searching your library seamless during live meetings.
1

Open Search

Use the global shortcut to bring up the search interface during your meeting.
2

Get Triggers

Let the AI listen for keywords that automatically surface relevant Cue Cards.
3

Reference

View suggested answers or reference call details instantly.
Regularly review “Auto-extracted” suggestions to ensure your knowledge base evolves with your team’s insights.