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Caret’s Knowledge Base is a dynamic repository of your team’s best insights, reference calls, and documentation that surfaces exactly when you need it.

Knowledge Formats

Organize information for quick consumption during active conversations.

Verified Answers

Q&A cards extracted from top-performing transcripts. Share the best way to explain complex topics.

Cue Cards

Context-aware suggestions that trigger automatically when specific keywords or topics are mentioned.

Reference Calls

A searchable index of previous meetings. Find how specific topics were handled in the past.

Adding Content

Keep your shared memory up to date by pulling from various sources.
Add text directly, index URLs, or upload PDFs. Caret makes everything searchable via natural language.

Using During Calls

Caret makes searching your library seamless during live meetings.
1

Open Search

Use the global shortcut to bring up the search interface during your meeting.
2

Get Triggers

Let the AI listen for keywords that automatically surface relevant Cue Cards.
3

Reference

View suggested answers or reference call details instantly.
Regularly review “Auto-extracted” suggestions to ensure your knowledge base evolves with your team’s insights.