> ## Documentation Index
> Fetch the complete documentation index at: https://docs.caret.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Knowledge Base

> Build a shared memory for your team to provide instant, high-quality answers during live calls.

Caret's Knowledge Base is a dynamic repository of your team's best insights, reference calls, and documentation that surfaces exactly when you need it.

## Knowledge Formats

Organize information for quick consumption during active conversations.

<CardGroup cols={3}>
  <Card title="Verified Answers" icon="message-check">
    Q\&A cards extracted from top-performing transcripts. Share the best way to
    explain complex topics.
  </Card>

  <Card title="Cue Cards" icon="bolt">
    Context-aware suggestions that trigger automatically when specific keywords
    or topics are mentioned.
  </Card>

  <Card title="Reference Calls" icon="phone-arrow-up-right">
    A searchable index of previous meetings. Find how specific topics were
    handled in the past.
  </Card>
</CardGroup>

## Adding Content

Keep your shared memory up to date by pulling from various sources.

<Tabs>
  <Tab title="Manual Entry">
    Add text directly, index URLs, or upload PDFs. Caret makes everything
    searchable via natural language.
  </Tab>

  <Tab title="Auto-extraction">
    Caret identifies high-quality answers from your team's transcripts and flags
    them for review to be added to the library.
  </Tab>

  <Tab title="Integrations">
    Connect Slack, Notion, or your CRM. Caret indexes these sources so you can
    pull context without leaving the call.
  </Tab>
</Tabs>

## Using During Calls

Caret makes searching your library seamless during live meetings.

<Steps>
  <Step title="Open Search">
    Use the global shortcut to bring up the search interface during your
    meeting.
  </Step>

  <Step title="Get Triggers">
    Let the AI listen for keywords that automatically surface relevant Cue
    Cards.
  </Step>

  <Step title="Reference">
    View suggested answers or reference call details instantly.
  </Step>
</Steps>

<Tip>
  Regularly review "Auto-extracted" suggestions to ensure your knowledge base
  evolves with your team's insights.
</Tip>